Feedback

VisitHelp Center

Type*

Required function

Technical bug

Recommended optimizations

Others

Detailed description*

Contact details*

E-mail or Telegram

Send

How can we help you?

User Guide

Learn how to conflgure the
use of proxies

Video Guide

Quickly learn how to use
proxies through videos

API Guide

Learn how to conflgure proxy
using API

FAQ

Payment problem

Product problem

more

  • How to buy 922S5Proxy?

Open the purchase interface: https://www.922proxy.com/meal.html , select the appropriate package to purchase

  • How is the 922S5proxy billed?

All purchased proxies balance in your account are valid for lifetime, no expiry date! Using 1 proxy costs 1 proxy balance and you can use from any country, or city without limit! 99% of our proxies are already checked and available so you don't waste any proxies balance!

  • How long does it take to receive the proxy balance or get my new account activated after the payment?

If you paid by other payment methods than Bitcoin, you should get it instantly after the payment was made. If you paid by Bitcoin, you need to wait until the transaction has 1 confirmation from the Bitcoin network, for how long it takes to get 1 confirmation it depends on the Bitcoin network and the Miner fee you paid.

  • Do you provide trial or payment refunds?

We do not provide trial, you can order the smallest package to test. We do not make the refunds for any paid services. Please be aware that all payments are final. If you think the proxies or the software are not working correctly, We are always here to help you solve your problems. Thank you.

  • What are residential proxies used for?

You can theoretically use residential proxies for anything a regular proxy is capable of. The undetectable nature of residential proxies makes them ideal for media streaming, online shopping, and data scraping on sites that block normal proxy usage.

  • Is there any way that the target website can trace the origin to us?

No, we secure the traffic at the IP level. Traffic to websites originates at residential IP addresses that are not associated with your company or your location. All traffic is also encrypted. You are responsible to secure every other part of your system.

  • When I change a new proxy why my browser or soft is auto closed?

In "Settings" tab, Unselect "Auto close program when change proxy".

  • Why your soft is detected by Antivirus? Is it safe?

Yes, 101% safe. Its just false positive detection from the Antivirus because the soft has features like changing the UserAgent, Screen Resolution and Referer. We tried to submit to them for whitelisting, but it takes time. Just close the Antivirus or adding our soft into its whitelist manualy.

Video Tutorials Direct

IF the video fails to load,please check if the network or proxy is working properly!

How to use the 922S5 program agent's user guide?

How to register 922S5proxy account on the official website?

How to pay with credit card on the official website and buy ip?

How to download and use 922S5 client?

How to use 922S5 in AdsPower?

How to use the 922S5 in VMMASK?

How to use the 922S5 in VMLogin?

How to use 922S5 in LALICAT?