In general, after successful payment, the number of IPs purchased by the user will automatically reach the corresponding account balance. If a user uses Bitcoin for payment, they will need to wait until the transaction receives a confirmation from the Bitcoin network. How long it takes to receive a confirmation depends on the Bitcoin network and the miner fee you paid.
If the payment is not received within 24 hours, consumers can contact online customer service to resolve the issue. You need to provide information such as registered email address/user ID, order code, TXID, etc.